How Your Utility Can Protect Customer Data

How Your Utility Can Protect Customer Data

If your utility handles customer data, you need to be prepared for the possibility of a cyberattack. At the beginning of September, a water utility in Margate, Florida was hacked and customer data for approximately 70 customers was compromised. The hacker appropriated... read more
Preparing Your Water Utility for Loss of Power

Preparing Your Water Utility for Loss of Power

In the wake of the recent hurricanes in the southern parts of the United States, we are again reminded of the important roles played by our utilities. Our water utilities ensure that we have access to safe drinking water and appropriately process our wastewater.... read more
Intriguing Solutions for Our Water Pollution Problem

Intriguing Solutions for Our Water Pollution Problem

Trash in our oceans. This is not a new problem, but it is a growing one. According to 4Ocean, 14 billion tons of trash land in our oceans every year. Our widespread usage of plastic shopping bags and disposable water bottles is a large contributor to the huge amounts... read more
How Los Angeles Used SCADA to Restore a River

How Los Angeles Used SCADA to Restore a River

Los Angeles is a city known as the hub of the television and entertainment industry. Trend-setting and modern, this bustling area is a center for food, shopping, outdoor recreation, sporting events, and nightlife. If you live in Los Angeles, there is never a dull... read more
How to Improve Your Utility’s Website

How to Improve Your Utility’s Website

Your utility needs a website that keeps pace with the modern world. Today, companies do a ton of business online. With Amazon taking the world by storm, consumers can find almost anything they need in the depths of the internet. With such broad access to just about... read more
Flooding and the Need for Water Infrastructure Repair

Flooding and the Need for Water Infrastructure Repair

Flooding can be an annoyance to cities for a number of reasons. It can impede roadways, overrun major areas, and make electricity spotty or nonexistent. Flooding is something we deal with on a constant basis in the United States and it can make managing water supplies... read more
Reducing Operator Error at Your Utility

Reducing Operator Error at Your Utility

These days, technology plays a huge role in managing utilities. However, the role of operators shouldn’t be overlooked. The operators play an essential role in keeping things running smoothly and acting quickly when problems arise. Often, it is the hard work of... read more
8 Easy Ways to Improve Your Water Quality

8 Easy Ways to Improve Your Water Quality

Water quality is an issue across the globe. A quick look at the news will illustrate the problem. All across the country, residents are experiencing issues with contaminated water. And often, they don’t know about until long after contamination occurs. At the end of... read more
How Utilities Benefit from Improved Customer Relationships

How Utilities Benefit from Improved Customer Relationships

As necessary service providers, utilities are not exactly known for developing positive customer relationships. Fostering good customer service doesn’t just benefit customers, it benefits utilities. Rather than exerting your efforts fighting battles to fix problems,... read more

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